Frequently Asked Questions2019-03-22T09:13:14+03:00

Frequently Asked Questions

Who is a stateless person?2018-12-01T13:14:48+03:00

Answer: A person who is not considered as a national of any state under the operation of its law.

Where can I get registered as an asylum seeker or a refugee?2018-12-01T13:13:58+03:00

Answer: Registration of asylum seekers and refugees is currently taking place only in the camps of Kakuma and Dadaab and it is done by the Department Of Refugee Affairs.

What is a mandate, a Ration Card?2018-12-01T13:12:44+03:00

Answer: A mandate letter is a document issued by UNHCR to a refugee or asylum seeker to confirm that the person is an asylum seeker or refugee therefore, of concern to UNHCR. It serves as an Identification document. However this document has seized to be issued and instead an Asylum Seeker’s Pass is issued by the department of refugee affairs.

A Ration card is a document issued to camp based refugees to allow them access food and non-food items.

What is a movement pass and when is it given?2018-12-01T13:08:06+03:00

Answer: A movement pass is a legal document issued by the Commissioner for refugee affairs to an asylum seeker or a refugee with a genuine reason to facilitate movement outside the designated area. The main reasons for issuing a pass include resettlement, medical, education, or on humanitarian consideration. The validity of the pass is stated and the beneficiary should return to the designated area before it expires or risk being prosecuted for residing outside the designated area without authorization

Offences under the Refugee Act attract a jail sentence not exceeding six months or fine of up to a maximum of Kshs. 20,000/= or both.

What role does the Department play in protecting refugees when arrested by police for allegedly being in the country illegally?2018-12-01T13:07:10+03:00

Answer: Asylum seekers with valid documents and recognized refugees are protected against forcible return to their country of origin where they may face persecution. No proceedings are supposed to be instituted against a person in respect of his unlawful presence within Kenya if he or she has made a bonafide application for recognition as a refugee or once he becomes a refugee.

If an asylum seeker or a refugee has been arrested by the police and is facing charges for being unlawfully present in the country and she is an asylum seeker or refugee, he/she should immediately inform DRA or UNHCR for assistance.

What are the requirements for one to acquire a Conventional Travel Document (CTD)?2018-12-01T13:06:05+03:00

Answer: A refugee may apply in person to the Commissioner for Refugees to be issued with a conventional travel document (CTD) for the following reasons: resettlement, education, medical, employment, business, family, humanitarian or leisure.

How can one get financial or medical assistance?2018-12-01T13:04:26+03:00

Answer: Protection services to refugees are available in the refugee camps free of charge .Asylum seekers are therefore advised to report to Dadaab or Kakuma camp to submit their asylum claims and be able to access humanitarian services. Please note that there is no assistance for asylum seekers in urban areas. However, there are various Humanitarian organizations in Nairobi offering specific services to refugees. Asylum seekers and refugees can contact them directly for further guidance.

How long will it take for one to be issued with an identity card?2018-12-01T13:03:40+03:00

Answer: Refugee identity cards are issued to refugees who are 18 years and above and who have undergone RSD process. Normally, once the application is done it should not take more than two months to produce the ID.

What is required for one to be registered as an asylum seeker?2018-12-01T13:02:44+03:00

Answer: Any person who enters Kenya with an intension to remain in Kenya as a refugee is required to present himself/herself in person to the government authorities immediately upon arrival or within 30 days to lodge an asylum claim. Failure to report may result in being arrested and prosecuted for being unlawfully present in Kenya.

Asylum seekers who lodge asylum claim are documented and issued with a pass awaiting determination of their asylum claims. Once the claim is accepted the refugee is entitled to get an identification document

Who is a refugee?2018-12-01T13:01:46+03:00

Answer: This is a person who owing to well-founded fear of being persecuted for reasons of race, religion, sex, nationality, membership of a particular social group or political opinion is outside the country of his/her nationality and is unable or owing to such fear, unwilling to avail himself of the protection of his/her country (Refugee Act, 2006).

Who is an Asylum seeker?2018-12-01T13:00:40+03:00

This is a person seeking refugee status in accordance with the refugee Act 2006.

Who is an asylum seeker or a refugee?2018-12-01T12:59:32+03:00

Answer: This is a person seeking refugee status in accordance with the provisions of the 2006 refugee act.

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